Shipping policy

At Kancheepuram SM Silks, we strive to deliver your silk sarees safely and promptly.

Order Processing Time

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive an order confirmation email once your purchase is successfully placed.

Shipping Time

Within India:

  • Estimated delivery time: 3–7 business days

  • Delivery timelines may vary depending on your location.

We currently ship across India. International shipping may be introduced in the future.

Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • We may offer free shipping on select promotions or above a minimum order value.

Order Tracking

Once your order is shipped:

  • You will receive a shipping confirmation email or SMS.

  • A tracking link will be provided to monitor your shipment status.

Delivery Delays

While we aim to deliver within the estimated time, delays may occur due to:

  • Courier partner issues

  • Weather conditions

  • Natural disasters

  • Incorrect shipping address provided by the customer

Kancheepuram SM Silks is not responsible for delays caused by external factors beyond our control.

Incorrect Address

Please ensure your shipping address is accurate at checkout.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

Damaged Packages During Transit

If your package appears damaged upon delivery:

We will review and assist you accordingly.

Contact Us

For any shipping-related questions, please contact:

Kancheepuram SM Silks
📧 business@kancheepuramsmsilks.net
📞 +91 93452 82034